Crucial Conversations for Mastering Dialogue - Custom Fit

A Crucial Conversation is a discussion between two or more people where the stakes are high, opinions vary, and emotions run strong. When conversations turn crucial, people often take one of two ineffective paths: speaking directly and abrasively to get results but harming relationships, or staying silent to preserve relationships but sacrificing results.

Crucial Conversations offers a better way. This workshop teaches the skills needed to step into disagreement—not around it—and transform disagreement into meaningful dialogue that strengthens relationships and improves outcomes.

Required materials vary depending on the course content and the level of customization. Any books, software, equipment, or supplies associated with this Data Security class will be communicated directly to participating businesses prior to the training start date.