Bridgerland Technical College
Appeals & Grievance Procedures
An appeal/grievance is a claim or charge of injustice or discrimination based upon an event or condition that affects the welfare or conditions of an individual student or group of students.
The grievance must be filed in writing within 90 days of the occurrence of the circumstance upon which it is based.
it must specifically identify the policy, procedure, or status violated, misinterpreted, or inequitably applied.
it must furnish sufficient background concerning the alleged violation, misinterpretation, or inequitable applications to identify persons, actions, and/or omissions that led to the allegation.
Informal: Should a student or parent believe there is a cause for grievance, he/she should discuss the grievance with the person(s) involved (instructor, student, Student Services staff, etc.) in an effort to resolve the grievance mutually and informally. For online courses, the same procedure applies, except the informal discussion can be through an e-mail or over the phone. Instructors have office hours and contact information posted on the course syllabus. Students or parents may also contact the Student Services Department at Bridgerland Technical College (435) 753-6780 to obtain this information or to discuss any grievance issue.
Formal: If attempts to resolve the grievance informally are unsuccessful, the student or parent should file a written, dated, and signed grievance within 90 days of the occurrence with the Vice President for Student Services. Click here for the Complaint Submission Form. For online courses, students may send this request via e-mail to email@example.com or through the U.S. Postal Service to the following address: Vice President, Student Services, Bridgerland Technical College, 1301 North 600 West, Logan, Utah 84321. The Vice President for Student Services will appoint a grievance committee to hear the grievance. The committee will notify the grievant of their decision in writing.
Students who have complaints against the college relating to fraud, false advertising, or other deceptive practices can file a complaint with the Utah Division of Consumer Protection, 160 East 300 South, 2nd Floor, Salt Lake City, UT 84111, Telephone No. 801-530-6601, Toll Free in Utah at 1-800-721-SAFE or online at www.dcp.utah.gov. In addition, students involved with distance and correspondence education can file a complaint with their state’s enforcement authority.
In the event that the grievance cannot be resolved through the above measures, students may contact the school’s accrediting commission: the Council on Occupational Education, 7840 Roswell Road, Building 300, Suite 325 Atlanta, GA 30350, (800) 917-2081 or (770) 396-3898 or www.council.org. Copies of documents describing the college/university’s accreditation and state approval are available for review upon request.
A Little About Bridgerland Technical College
The mission of the Bridgerland Technical College is to deliver competency-based, employer-guided career and technical education to both secondary and post-secondary students through traditional and technology-enhanced methodologies.
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Hours of Operation
Monday: 8 am - 4:30 pm (We will be open at 7:30 am on the first day of registration)
Tuesday: 8 am - 6 pm
Wednesday: 8 am - 6 pm
Thursday: 8 am - 4:30 pm
Friday: 8 am - 4 pm
Brigham City Branch Campus
In-Person Hours Brigham City Branch Campus
Monday: 7:30 am - 4 pm
Tuesday: 7:30 am - 4 pm
Wednesday: 7:30 am - 4 pm
Thursday: 7:30 am - 4 pm
Friday: 7:30 am - 3 pm
1301 North 600 West
Logan, UT 84321
Toll Free: 866-701-1100