Perhaps there is only one way to avoid conflict in our lives: to live and work alone. For the rest of us, the consistent reality of conflict is exhausting. It’s the quickest way to ruin our day, or even drive us away from a job.

This is not a workshop about changing or manipulating other people.

This is not a workshop about getting rid of people who are difficult or disagree with us.

This is a workshop about understanding different personalities, preferences, and work styles. When those clash, we will learn how to manage them in a productive way that brings value to our business rather than hurt feelings.

Among many valuable topics, the workshop will present new skills:

• Understanding our gut-impulse personal responses to conflict
• Instruments to help us measure ourselves and others in conflict situations
• Strategies to navigate heated conversations to diffuse conflict
• Tools to build consensus and use differing viewpoints to our advantage