Registration Open

Building Loyalty Internally and Externally

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Description

LS 102: Building Loyalty Internally and Externally: Respecting Employees and Customers – Old, New, and Everyone in Between

The Challenge

How do we generate loyalty?

Is there a connection between loyalty and high morale?

If there is, how do we raise the morale levels in our employees and our customers?

Every January, “Fortune Magazine” publishes a list of “The 100 Best Companies to Work for in America.” In the latest list, the magazine stated, “Our ranking reveals that high morale and outstanding performance emphatically go together.”

The Workshop

This is a workshop about service. About serving your employees and serving your customers.

The workshop will present several discussion points:

  • Identifying the value of service.
  • Developing a service culture.
  • Encouraging and rewarding outstanding behavior.
  • Understanding and improving attitudes.
  • Recovering from mistakes, internal and external.

Books and Supplies

Text and materials provided.

Reviews

About the Class

Price: $100

Location: Logan Campus

Room: 840

Date: September 10, 2020

Time: 1:00pm-5:00pm

I Want to Get Started

Give Us a Year Get a New Career

Its never too late to get an education to better your career or go off to a University.

Hours of Operation

Logan Campus - Main
Telephone: 435-753-6780

Student Services
Monday: 8 am - 4:30 pm
Tuesday: 8 am - 6 pm
Wednesday: 8 am - 6 pm
Thursday: 8 am - 4:30 pm
Friday: 8 am - 4 pm
Sat/Sun: Closed

 

Brigham City Campus
Telephone: 435-734-0614

Student Services
Monday: 7:30 am - 4:30 pm
Tuesday: 7:30 am - 4:30 pm
Wednesday: 7:30 am - 4:30 pm
Thursday: 7:30 am - 4:30 pm
Friday: 7:30 am - 4:30 pm
Sat/Sun: Closed

Campuses

Logan Campus - Main . 435-753-6780
1301 North 600 West, Logan, UT 84321

Brigham City Campus . 435-734-0614
325 West 1100 South Brigham City, UT 84302