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Building Loyalty Internally and Externally

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Description

LS 102: Building Loyalty Internally and Externally: Respecting Employees and Customers – Old, New, and Everyone in Between

The Challenge

How do we generate loyalty?

Is there a connection between loyalty and high morale?

If there is, how do we raise the morale levels in our employees and our customers?

Every January, “Fortune Magazine” publishes a list of “The 100 Best Companies to Work for in America.” In the latest list, the magazine stated, “Our ranking reveals that high morale and outstanding performance emphatically go together.”

The Workshop

This is a workshop about service. About serving your employees and serving your customers.

The workshop will present several discussion points:

  • Identifying the value of service.
  • Developing a service culture.
  • Encouraging and rewarding outstanding behavior.
  • Understanding and improving attitudes.
  • Recovering from mistakes, internal and external.

Books and Supplies

Text and materials provided.

Reviews

About the Class

Price: $100

Location: Logan Campus

Room: 840

Date: September 10, 2020

Time: 1:00pm-5:00pm

I Want to Get Started

Give Us a Year Get a New Career

Its never too late to get an education to better your career or go off to a University.

A Little About Bridgerland Technical College

The mission of the Bridgerland Technical College is to deliver competency-based, employer-guided career and technical education to both secondary and post-secondary students through traditional and technology-enhanced methodologies. This hands-on technical education provides occupational education, skills training, and workforce development to support the educational and economic development of the Bear River Region.

 

Get In Touch

Careers at BTECH

Additional Information

HEERF I, II, and III Required Reporting

 

Contact Us

Logan Campus
1301 North 600 West
Logan, UT 84321

Toll-Free: 866-701-1100
Local: 435-753-6780
TDD: 800-346-4128
Fax: 435-752-2016

 

Brigham City Campus
325 West 1100 South
Brigham City, UT 84302

Main: 435-734-0614
Toll-Free: 800-827-0614
Fax: 435-734-0431

If you need to contact any of our instructors or staff members please Click Here.