When most organizations go to hire a new leader, they spend a lot of time looking at candidate resumes. Bullet points. Achievements. Revenue generated. Job titles. Years of experience. These factors heavily influence who gets hired.

However, when we personally think about the best leaders we have ever seen, we usually don’t even think about those same bullet points, achievements, job titles, etc. We think about their personality. How much they cared. How they listened. How they made us feel valued.

True, meaningful leadership has little to do with those resume bullet points. Instead, this workshop is designed to teach the most influential components of character that define exceptional leaders. Leadership empathy will always garner more impact than the bullet points.

This is a dynamic and interactive investigation into empathetic leadership, including discussions about:

• Skills to read between the lines between stated and unstated needs
• The art of active listening
• How to balance workplace demands with sensitivity to employee needs