Registration Open

Performance, Accountability, & Employee Discipline (CE)

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This class satisfies the Utah POST Employee Discipline and Administrative Procedure class requirement for the Mid-Management Certificate. If an officer has completed the Employee Discipline and Administrative Procedure class requirement, this class also satisfies an Elective Management-Level class requirement for the Utah POST Mid-Management Certificate

Poor performing and difficult employees can suck the life out of their supervisors and their organizations. Let MCA give you the upper hand.

Our practical real-world approaches to dealing with problem employees will give you a new perspective on your role as a supervisor or manager. We focus on making disciplinary due process, the world of internal affairs/employee discipline and performance evaluation easy to understand. We then provide the interpersonal skills training you need to take on problem employees successfully. This is straight forward material without the gimmicks or touchy-feely approaches many other leadership and employee discipline courses propose.

Course Objectives

  • How to establish and assert your authority without infringing on employee rights
  • How to develop performance standards that clearly communicate your expectations
  • How to provide useful feedback and write objective, meaningful, performance evaluations
  • How to confront difficult and resistant employees without losing
  • How to recognize and handle the manipulations commonly used on supervisors
  • How to claim your right to a day's work for a day's pay
  • Establishing and sustaining a strong Professional Standards organizational culture
  • Developing the first line supervisor as the Department “Gatekeeper” and why it matters
  • How to maintain Department Policy and Procedures Manuals
  • Understanding Hiring and Retention Standards and their nexus to employee discipline
  • Understanding Complaint Tracking and early warning systems
  • The importance of Building Community Trust and transparency

Refund Policy

Individuals are responsible for canceling their registration should they not be able to attend. Refunds will not be issued for non-attendance. Cancellations received before the first day of class will receive a 100% refund. No refunds, in whole or in part, will be given on or after the first day of class.
Click here to learn more about our Refund Policy.


Jon “Cris” Trulsson, a 29 year law enforcement veteran and retired Police Lieutenant.  Cris holds dual bachelor’s degrees in law and history from the University of the Pacific.  He is a graduate of the FBI National Academy (Session 227) and a graduate of the F.B.I. Law Enforcement Executive Development School, the California POST Supervisory Leadership Institute and the POST Instructor Development Institute.

Cris is a subject matter expert on performance management and accountability in the workplace.  As a Senior Associate with Marin Consulting Associates, Cris trains law enforcement supervisors and managers nationwide.  Internationally, Cris has had the privilege of providing training to the British Transport Police and to train with the Police Service of Northern Ireland, the Royal Thai Police, and the Royal Malaysian Police.

How to Register

Price: $400

Location: Logan West, Room 1970

Date: August 14 - 16

Time: 0830 - 1700

Registration Code

Class Date Day Time Code Cost
Aug 14 - 16 W Th F 0830-1700 CE21 0020 01 LC $400



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Our Mission

The mission of the Bridgerland Technical College is to deliver competency-based, employer-guided career and technical education to both secondary and post-secondary students through traditional and technology-enhanced

methodologies. This hands-on technical education provides occupational education, skills training, and workforce development to support the educational and economic development of the Bear River Region. 











Hours of Operation

Logan Campus - Main
Telephone: 435-753-6780

Student Services
Monday: 8 am - 4:30 pm
Tuesday: 8 am - 6 pm
Wednesday: 8 am - 6 pm
Thursday: 8 am - 4:30 pm
Friday: 8 am - 4 pm
Sat/Sun: Closed


Brigham City Campus
Telephone: 435-734-0614

Student Services
Monday: 7:30 am - 1 pm and 2 pm - 4 pm
Tuesday: 7:30 am - 1 pm and 2 pm - 4 pm
Wednesday: 7:30 am - 1 pm and 2 pm - 4 pm
Thursday: 7:30 am - 1 pm and 2 pm - 4 pm
Friday: 7:30 am - 1 pm and 2 pm - 4 pm
Sat/Sun: Closed


Logan Campus - Main . 435-753-6780
1301 North 600 West, Logan, UT 84321

Brigham City Campus . 435-734-0614
325 West 1100 South Brigham City, UT 84302